RETURNS & FREE EXCHANGES
Oversea Warehouses:
You can return or free exchange any item to our US Warehouses that doesn't meet your expectations within 30 days of the purchase date.
To be eligible for a return, the item should be in its original condition, with all tags intact and no alterations done.
If do not have fit suit,you also can choose bespoke suit. email:ybl@yoosuitan.com
Bespoke Suits:
If any product has been customised or made to measure they are strictly non-returnable for either a refund or exchange.
We offer a full 14 day money back guarantee if you are not satisfied with your purchase*. This 14 day guarantee starts from the day that you receive your purchase. If you are not satisfied with your order you must inform us within 14 days of receiving your purchase. If you inform us after this period then unfortunately we can’t offer you a refund or exchange.
Once we have acknowledged your return request, you then have a further 14 days to ensure it arrives at our warehouse. If your return isn't received within 14 days of your original return request date, then unfortunately can't offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
If, when we receive the return, we deem that you have damaged the goods or they are not in a saleable condition, then the return will be denied and the items returned to you. Please note that you are responsible for all shipping costs.
Only we have the right to determine the returned products condition. We will notify you if your return is rejected.